At South Liverpool Homes, the Customer Services Committee has reached its one-year mark since its launch in January 2023. Made up of dedicated members like Tracey Hindley, Adenson Gumbo, Michael Gore, Michael Rickett, and Debbie Rees-Armstrong, who leads the committee and sits on the board, this group plays a crucial role in connecting our tenant scrutiny panel with the board.
Read MoreCHANW Members Sign Legal Services Agreement With Brabners
The Community Housing Associations North West (CHANW) network of 19 smaller housing providers has successfully negotiated a collective discounted cost for their legal services. Tailored to our network's needs, we have been able to work with Brabners on the new legal services agreement, which demonstrates real value for money for all members.
By working collectively, we've achieved a scale that we couldn't do working alone, which has delivered considerable savings and made high-quality legal advice more accessible and affordable than ever before.
This collaboration ensures that all members of the CHANW network can benefit from cost-effective legal support. This initiative reflects our commitment to driving efficiencies and lowering costs for our members and shows how by working together, we can achieve more.
Prima Group | The Big Door Knock
After the COVID pandemic, several heart-breaking stories in the media and the ongoing cost of living crisis, it was clear to us at Prima Group that we needed to change how we engaged with residents. In March 2023, Prima Group started the Big Door Knock.
Read MoreCrosby Housing Association | Supporting Our Community
When considering how they could support tenants and local residents through the current cost of living pressures, Crosby Housing Association agreed to work together with Waterloo Community Centre in setting up a Warm Hub offering local people warmth, hot food, and the opportunity to chat or join in an activity.
Read MoreQ&A | Tara Horner, Arawak Walton.
Because we're a relatively small organisation, my remit is pretty wide-ranging. I manage a team of generic housing officers, who for their part, deliver all of the organisations housing management functions to our general needs tenants. Allocations & Lettings, Income Management, Neighbour Nuisance and Anti-Social Behaviour, Tenancy Management, Community Engagement - they do it all!
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